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Frequently Asked Questions
Yes, you can cancel your account or downgrade to a free account at any time.
If you are not sure you want to continue using our tools after the free trial make sure you cancel within the 7 day free trial period or you will be billed automatically thereafter.
We accept all major credit cards.
This will allow us to connect your Social Selling Coach to LinkedIn to retrieve all the necessary historical and future data. It also avoids issues with stale data each time when the LinkedIn auto login period expires and you have to log back into LinkedIn.
Nope, enjoy the free trial and you are free to cancel anytime! We’ll be sorry to see you go though…
From the time you started your 7-day free trial, and when you entered your debit or credit card details contingent on an automatic renewal or upgrade from the end of the trial, if you didn’t cancel before the end of the trial period your payment method will be billed automatically.
This is how most free or freemium trials operate and we are constantly striving to make it as clear as possible throughout our site and messaging. We apologize if this was not clear enough during the initial process and constantly work on making this clearer.
If you feel this has happened to you and you think that you should get a refund, please email us via the contact form so your case can be reviewed and evaluated.
When a refund is issued, the amount refunded will be applied to the debit or credit card used for the original for the purchase and can take up to 10 business days for the full refund to process and appear within your account.
We offer a discount when subscription is taken out on a yearly plan.
Yes absolutely! This is an important part of our business and we offer referral fees for any business introduced to our services via our program. We are currently running a Beta Partner and Affiliate program and if you are interested send us a note via our contact form and we’ll be happy to discuss.